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10 Email Mistakes You Should Always Avoid

10 Email Mistakes You Should Always Avoid

One of the most important career lessons we can learn is that work is not synonymous with email. Treating email like the tool that it is rather than making it the end-all, be-all is essential to bring some sanity to our days. For many of us now living in this always-on virtual work world, our inboxes can feel like they run our lives. If you’re making these email mistakes, now is a good time to reset.

 

1. The “reply-all” catastrophe

There is no horror like the horror of a reply-all fail. Whether it was your error or you are bearing witness to someone’s quick trigger finger failure, it’s painful. If at all possible, train yourself out of any reply-all habit. Make a single reply your general default, and anytime you are inclined to reply to a group, ask yourself, “Does everyone on this note really need to take action or be immediately informed of this development?” The answer is almost always no.

 

2. Unclear takeaways

Email is an enabler, not a task unto itself. With that in mind, try to stay disciplined and not fire off emails without a clear call to action. Do recipients need to schedule a meeting? Make a decision? Act on a client need? As you would any other compelling communication, close your email with the exact action item you need from someone, using their name, what you’re expecting, and by when. “Amy, Could you be sure to call the client with this…

10 Email Mistakes You Should Always Avoid

One of the most important career lessons we can learn is that work is not synonymous with email. Treating email like the tool that it is rather than making it the end-all, be-all is essential to bring some sanity to our days.



10 Email Mistakes You Should Always Avoid

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